Most organizations plan for and continually strive to prevent incidents and accidents, including those related to safety, environmental leaks/spills, and food safety recalls. Internal staff often do not have much exposure to conducting these types of incident investigations. In addition, it can be difficult for organizations to find “independent” personnel to conduct an unbiased investigation of the event.
Effective incident investigations provide the opportunity to learn about and improve business performance. Kestrel Tellevate works with organizations to lead and/or support incident investigations. This can range from being the independent leader of an investigation to facilitating and supporting internal leaders, to providing input and expertise to internal investigation teams using company processes, to using our Human Performance Reliability (HPR) approach.
Further, our web-based incident management tools help you document, track and report on all incidents and near-misses, including injuries, illnesses, spills, and releases.